24/7 service · Free inspection24/7 service · Free inspection in all governorates
Hotline:16062Is your Ariston deep freezer freezing weakly or suddenly stopped? Every hour counts. Call 16062 — our 24/7 hotline that gives stopped-freezer reports emergency priority — and a cooling technician who specializes in deep freezers arrives: upright drawer and chest models, home and commercial. Free inspection, genuine parts and gas, and a written 6-month warranty.
We repair: upright drawer · chest · No-Frost and defrost — home and commercial.
⚠️ Freezer stopped and the contents about to spoil? Call 16062 immediately and say it's completely down — stopped-freezer reports get emergency priority around the clock. Until the technician arrives: do not open the lid or door at all — a closed freezer holds its freeze for long hours (12–24 depending on load), and every opening shortens that.
Our fixed method: symptoms, causes ordered by likelihood, one safe step, and when a technician is needed. With deep freezers time is decisive — if the symptoms say total stop, call first and try while waiting.
freezing exists but weaker than before, bags softening at the edges, the freezer running non-stop.
a leaking door/lid gasket — the most common and cheapest cause, thick ice insulating the walls, a drifted thermostat, low refrigerant, or overloading in one go.
set the thermostat colder, paper-test the gasket, defrost if ice exceeds half a centimeter. Persistent weakness = gas-pressure and thermostat check with gauges.
the freezer totally silent, no motor sound, temperature rising inside.
the relay or overload blown by a sudden power return — the most common post-cut fault, a completely failed thermostat, the control board on digital models, or the compressor itself.
check the socket and breaker, and give it 10 minutes after power returns (some models delay for protection). If still silent — call immediately and say it's down: relay and overload are usually a one-visit replacement.
a thick ice layer returning quickly after every defrost, drawers jamming, storage space shrinking.
a gasket not sealing so humidity enters constantly, frequent opening or a lid not closing fully over crowded contents, a defrost-system fault on No-Frost models, or a needlessly cold thermostat setting.
paper-test the gasket at several points, rearrange contents so the door closes freely, adjust the setting. Fast-returning ice afterwards = gasket and defrost check.
the motor runs for hours without cycling, freezing very weak or absent, sometimes a faint oil spot near the motor or only one section freezing.
a leak in the cooling circuit pipes — an old weld point or a scratch, or the charge valve.
nothing domestic here beyond noting the symptoms and telling us. The key: we never just recharge and leave — we find the leak with a detector and seal it first, because recharging without welding means the same problem within weeks.
strong freezing for two days then weak for two, with no change in use; or the motor cutting in and out erratically.
a thermostat misreading temperature or with worn contacts, a No-Frost timer sticking in one mode, or a drifted digital sensor.
fix the thermostat at a middle setting and watch for 24 hours without touching it — fluctuation despite a fixed setting confirms the fault. A genuine thermostat or timer is a quick fix that restores regularity.
buzzing or humming louder than usual, felt vibration, or repeated clicking.
an unlevel freezer or one touching the wall, tired motor mounts transmitting vibration, a relay clicking while failing to start a tired compressor — an important warning, or a No-Frost fan scraping ice.
level it, pull it 10 cm off the wall, remove rattling objects on top. Repeated clicking with weakening freeze especially — call early before the compressor suffers.
A shop's deep freezer isn't an appliance — it's working capital: meat, poultry and frozen stock all depend on it running. That's why commercial freezer reports follow a different track with us:
Does your shop depend on its freezers? Save our number before you need it — 16062 runs 24/7 including holidays.
Call 16062 with the freezer type (upright/chest) and its state — if completely down or commercial, say so first for emergency priority.
We book the earliest slot — stopped and commercial freezers are prioritized, usually same-day in Greater Cairo, Alexandria and the Delta.
Full cooling-circuit and electrical check with pressure readings — final price announced before any work, free inspection.
Repair with genuine parts and genuine gas after sealing any leak, monitoring down to freezing temperature, invoice and written 6-month warranty.
Permanent stock of the most-needed freezer parts — most replaceable in a single visit. The genuine part goes in before your eyes, the old part goes to you, the invoice itemizes everything — covered by the 6-month warranty.
Our cooling technicians cover all of Egypt — Cairo, Giza, Alexandria, the Delta, Upper Egypt and the Canal — homes and shops. Call 16062 with your area — stopped and commercial freezers get emergency priority wherever you are.
The short number 16062 — 24/7 for all governorates, with emergency priority for completely stopped and commercial units. You can also WhatsApp the model and symptoms to 01050887010 for a free initial diagnosis.
A closed freezer holds its freeze 12 to 24 hours depending on load (a fuller freezer lasts longer). The golden rule: don't open it at all until the technician arrives, and call immediately saying it's down for emergency priority.
Usually the start of a gas leak or an evaporator distribution issue: the section near the coil start cools and the rest does not. It needs a gauge pressure test — and we always fix the leak source before recharging, never a blind top-up.
Yes — commercial upright and chest units with top response priority around the clock, plus scheduled maintenance contracts for shops and restaurants with monthly checks and preferential pricing. Mention it is commercial on the call.
We are a specialized Ariston service center, not the official agent — repair with genuine parts and a written 6-month warranty is our specialty. Under the purchase warranty, use the entity on your certificate; out of warranty, we reach you faster with the same part quality.
It depends on the fault and parts: the inspection is always free and the full final price is announced before any work — decide not to repair and you pay nothing. Gas recharges use genuine gas warranted against leakage from the repaired point.
Meat, poultry and months of prepared food — all depending on one appliance. At the first weak freeze or strange sound, one call to 16062 saves you multiples of the cost: free inspection, a specialist cooling technician, and a written warranty.
Emergency priority for stopped & commercial units — free inspection — genuine parts & gas — written 6-month warranty.