Everything our Ariston service center offers, in detail: the appliances we repair, each one's most common faults, what every visit includes, and how the cost is calculated — transparently. And if your appliance is down right now, skip the reading: call 16062, the inspection is always free.
Our core service: you call, we schedule a time that suits you, and a technician specialized in your exact appliance type arrives carrying the common spare parts for your model. In Greater Cairo, Alexandria and the Delta we usually arrive the same day, and most repairs are completed at your home, in front of you.
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24/7 Emergency Repairs
A water heater that died on a winter Friday? A fridge that stopped at midnight with a week's food inside? Our 16062 hotline runs 24 hours a day, every day — including feasts and holidays. Breakdowns don't pick convenient times, so our emergency team is always on standby.
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Maintenance Contracts for Businesses
Running a restaurant, hotel, café or company with a fleet of Ariston appliances? We offer monthly and annual maintenance contracts with scheduled check-ups, priority response within hours, and preferential spare-part pricing — so a broken appliance never stops your business. Call 16062 for a tailored quote.
What We Repair — Specialized Service for Every Ariston Appliance
Each appliance type has its own dedicated team of technicians who know Ariston's old and new models and their error codes. Here are the faults we handle every single day:
Ariston Water Heaters (electric & gas)
Ariston's most famous speciality in Egypt. We repair electric heaters of every capacity from 10 to 100 liters — Andris, Pro, Blu and the digital Velis — plus gas heaters, with a mandatory safety check on every visit. The faults we fix most:
No hot water at all, or lukewarm water
Indicator light dead, or the heater tripping the breaker
Dripping from the safety valve or under the unit
Unstable temperature — hot then suddenly cold
Failed ignition on gas models, or a flame that keeps going out
Loud boiling sounds — scale build-up needing a clean
Every visit includes checking the safety valve, thermostat and wiring, plus advice on the magnesium anode that protects the tank from rust. Smell gas? Close the supply and call 16062 immediately — emergency priority.
Cooling specialists for Ariston No-Frost and combi (bottom-freezer) models of every size. What we see most:
Not cooling at all, or cooling weakly
Freezer works but fridge doesn't cool — the classic No-Frost fault
Excess ice build-up, or water dripping inside or underneath
Compressor running non-stop, or loud clicking/buzzing
Worn door gasket leaking cold air (and raising your electricity bill)
Includes full compressor, thermostat and cooling-circuit diagnosis, Freon pressure check and genuine-gas recharge when needed — with the 6-month warranty.
We repair both Ariston dryer types — condenser and the energy-saving heat pump — at your home with genuine parts:
Running but not drying, or drying takes hours
Overheating and cutting out mid-program (clogged filters or condenser)
Drum not turning — belt or motor
No water collecting in the tank, or leaks underneath
Squealing or knocking sounds, and display error codes
Every visit includes cleaning the airways and condenser and testing the heat and humidity sensors — blocked airways are the #1 cause of weak drying and heat faults.
The one appliance we tell you never to open yourself — its high-voltage capacitor stays charged even after unplugging. Our technicians discharge it and inspect safely:
Runs but does not heat — the common magnetron / HV-circuit fault
Sparking inside the cavity (usually the mica sheet)
Turntable not rotating, or unresponsive buttons
Completely dead, or trips the breaker when the door closes
We service both freestanding and the built-in Ariston microwaves fitted in modern kitchens — free inspection, and honest advice if a repair is not economical versus a new unit.
From freestanding cookers to built-in ovens and gas hobs — Ariston is one of the strongest built-in kitchen brands, and our technicians specialize in it. Most common repairs:
Burner not igniting — clicking with no flame
Weak yellow flame that blackens pans (incomplete combustion)
Oven dying the moment the knob is released (flame-safety device)
Built-in oven baking unevenly, or a dead convection fan
Grill not working, or the oven door not closing tightly
Gas smell — immediate emergency priority: close the valve and call
The mandatory gas safety check is free with any visit: bubble test on every joint, hose and clamp inspection, and an oven and hob flame-safety test.
Clean results come from a whole system — heat, spray pressure and salt — and our technician tunes all of it, not just the visible fault. Most common repairs:
Dishes coming out dirty — food or detergent residue
Water not heating (tablets half-dissolved, dishes cold)
Not draining, or stopping mid-program (often code AL03)
Leaks from the door or underneath triggering AquaStop (AL01) — priority response
White film on glassware (salt system) and AL error codes
On every visit: the salt system and water softener set to your area's water — the biggest factor in dishwasher lifespan in Egypt.
A final price announced and approved by you before the appliance is opened
Genuine spare parts — and you keep the replaced part
An itemized official invoice
A written 6-month warranty on workmanship and parts
A follow-up call after the repair
These aren't marketing promises — they're standard operating procedure on every visit. If any technician falls short, escalate directly on 16062.
How Is the Repair Cost Calculated?
Simply: cost = spare parts (if any) + labor by fault type. Inspection is free everywhere, the final price is announced and approved before any work starts, and nothing is ever added afterwards. Decide not to repair after hearing the price? You pay nothing at all.
Spare parts+Repair labor=Final price announced before any work
Services FAQ
Is the repair done at home, or do you take the appliance to a workshop?+
The vast majority of faults are fixed at your home on the first visit, since the technician arrives with your model's common parts. Rare cases needing a workshop (motor rewinding, complex board repair) are moved only with your prior clear agreement, and returned right after repair.
What if the spare part isn't with the technician?+
We source it from our stock and return at an agreed time — usually within a day or two. The inspection stays free, and you pay nothing until the repair is actually completed.
Do you offer maintenance contracts for businesses?+
Yes — monthly and annual contracts for restaurants, hotels, cafés and companies, including scheduled check-ups, priority response and preferential part pricing. Call 16062 and ask for the contracts team.
Do you repair old or discontinued Ariston models?+
In most cases, yes. Full specialization in Ariston means deep knowledge of older models and access to genuine-compatible parts — from classic water heaters to the latest built-in appliances. WhatsApp us the model on 01050887010 and we will confirm availability instantly.
What happens if the same fault comes back after the repair?+
You're covered by a written 6-month warranty on both workmanship and the part — if the same fault recurs within it, we repair it again completely free, no argument.
Book Your Service Now — the Inspection Is on Us
Whatever the Ariston appliance and whatever the fault, the first step is one free phone call. Tell us the appliance and the problem, and leave the rest to us.
